2b99's Privacy Policy — Your information is completely secure

2 What data we collect

2b99 collects certain information to provide and improve its services. Learn more about the details below:

We only collect information that is necessary. Requesting unnecessary personal data goes against 2b99's policy.

3 How Your Information Is Used

2b99 uses the information it collects for the following purposes. Each use is specific and made with your convenience and security in mind:

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions.
• Completing KYC (Know Your Customer) verification.
• Managing bonuses, promotions, and rewards.
• Preventing fraud, money laundering, and illegal activities.
• Providing customer service and support.
• Meeting legal and regulatory obligations.
• Monitoring responsible gaming patterns.
• Improving platform functionality and enhancing the user experience.

4 Data Sharing Policy

2b99 does not generally share your personal information with third parties. However, limited data may need to be shared in certain specific circumstances:

• Payment Processors: Transaction details are shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• Law enforcement: Information may be shared as required to comply with court orders or legal obligations.
• Technology Service Providers: Trusted technology partners who help operate the platform, all bound by strict confidentiality agreements.
• Fraud Investigation: Relevant authorities may be provided with information if money laundering or fraud is suspected.

5 Cookie Policy

The 2b99 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions and account security. The platform cannot function properly without these.
• Functional cookies: To remember your preferences, language settings, and customizations.
• Analytics Cookies: Understanding platform usage statistics — fully anonymized data.
• Security Cookies: Detecting fraud and automated attacks.

You can manage or delete cookies from your browser settings at any time. However, disabling essential cookies may cause some features of the platform to stop working.

6 How Long Your Data Is Retained

2b99 does not retain your data longer than necessary. How long we keep it depends on the type of information and the purpose it was collected for:

• Account information: For the duration your account is active and up to 5 years after closure, as required by law.
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• Communication Logs: Support conversations are retained for up to 2 years.
• Cookie and session data: Deleted at the end of the session or within a maximum of 30 days.
• Marketing Preferences: Deleted as soon as you opt out.

7 Your rights

Under 2b99's Privacy Policy, you have important rights over your own data. We respect these rights and have made them easy to exercise:

To exercise any of these rights, contact our support team. We typically respond within 7 business days.

8 Security Measures

2b99 uses industry-leading security technology to protect your data. Our security measures are multi-layered and continuously updated.

• SSL/TLS 256-bit encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Automated Fraud Detection: Unusual activity is flagged immediately.

9 Minor Protection

2b99 strictly prohibits anyone under 18 from using the platform. Collecting data from minors is entirely against our privacy policy.

• Age verification is mandatory at registration.
• Any account identified as belonging to a minor is closed immediately.
• All data belonging to minors is permanently deleted.
• If parents have any concerns, they can contact our support team.

10 Policy Changes & Updates

2b99 reserves the right to modify or update this Privacy Policy as needed. Changes may occur due to updates in law, advances in technology, or changes to our services.

• Notifications will be sent to your registered email or posted on the platform before any significant changes take effect.
• The effective date of any changes will be clearly stated at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend visiting this page regularly for updates.